FAQ

Questions interior businesses actually ask us.

If something isn't answered here, ask us directly — we'll give you a straight answer, including when Panzo isn't the right fit.

Getting started

It's the question we hear most. You don't move everything at once — most teams start with leads and quotations, because that's where the money leaks. Once that's habit, they add procurement and billing. We'll help bring your existing project and vendor data across during onboarding.

Most studios are working in Panzo within a week: a session to set up your modules, roles, and rate library, then a short walkthrough for the team. The bigger the team, the more we phase it.

That's the real test, and it's why we keep the day-to-day screens simple. Supervisors mostly update task status and flag blockers — a couple of taps. If it's harder than sending a WhatsApp message, we've designed it wrong.

How it works

No. Panzo is modular — turn on what you need. The modules are connected, so the more you use, the less you re-enter, but you decide the pace.

Yes. Your BOQ structure, work types, and rate library are yours — Panzo organises them by area and work type rather than forcing a template on you.

The approved quote stays as a frozen baseline, and the change is tracked against it rather than quietly overwriting history. So you can always show what was agreed, what changed, and what it cost.

Yes — invoices are raised against project milestones, and outstanding amounts stay visible per project so collections don't drift.

Access & data

Access is role-based. Owners see everything; designers, procurement, and site teams see what's relevant to them. You configure it — it isn't fixed by us.

Yes. Your projects, clients, and rates belong to your business, and you can export them. We don't sell your data or use it to advertise to you.

Yes — the screens your site team needs work on a phone browser, which is where most updates actually happen.

Pricing & support

Pricing depends on your team size and the modules you turn on. Book a demo and we'll build a quote around what you'll actually use.

Every plan includes support, and larger teams get onboarding help and a named contact. We'd rather fix the problem than route you through a queue.

Bring structure to your interior business.

Start managing your leads, quotations, projects, procurement, billing, and handovers with Panzo.